Growing pharmacy services need flexible solutions.
MasterCare software is built for connecting health providers with consumers for improved clinical management.
Our team-based software supports multiple staff members across a pharmacy
MasterCare products for pharmacies leverage a team-based hierarchy. Different members across your team can access information stored within the platform based on user permissions. Improving clinical governance and access to patient information.
Providing a range of tools to run additional programs and services for an improved patient experience
MasterCare products for pharmacy allow you to improve your patients experience. Our web-based software supports e-prescribing, e-referral management, My Health Record and more. Implemented stand-alone or with existing systems.
We help modern day pharmacies…
Community
pharmacies
Public hospital
pharmacies
Private hospital
pharmacies
…Boost their service offerings
Efficient patient
management
Record patient contact details, notes and other data at the point of care with digital client records. Available anytime, anywhere on laptop, tablet and smartphone devices.
Smarter pharmacy
management
Book appointments for meetings such as medications management programs. Send SMS reminders, manage billing and receipts as well as Medicare online claims.
Digital health
solutions
Digital solutions for the modern day pharmacy. Complete with online medication databases, e-prescribing, secure messaging, Lifecard and My Health Record integrations.
Our solutions
MasterCare+ for Pharmacy
Next generation software for modern day pharmacies.
Patient Diagnosis, Encounters and Outcome Measures:
- Assess your clients with over 25 different outcome measures. You can link their results and diagnoses to their client record.
My Health Record:
- Access patients’ shared health summaries, medicines views, discharge summaries, allergies, immunisation record, pathology reports and specialist letters.
- Directly upload documents to My Health Record
Patient Allergies:
- Analyse drug-drug interaction and more advanced drug-health and drug-allergy interactions
- A MIMS license is required in conjunction with MasterCare+
Medications:
- Prescribe electronically using MIMS drug database with regular online updates.
- View and capture medication administration information by recording medications against patient profiles
- Access a full view of your patients’ medical history
- Reduce medication errors and improve the safety and quality of care at the point of care
- A MIMS license is required in conjunction with MasterCare+
Secure Messaging:
- Send and receive digital secure messages.
- Securely exchange a range of document types including letters, images, results and discharge summaries
- Live address book lookup
- Includes up to 100 per month
- 0.18c per message when you exceed 100 messages per month
- Receive basic referrals
Rosters:
- Customise your team, roles and role settings to suit your business. Create roles in your team such as Pharmacists, Pharmacy Assistants, Retail Assistants, Administrator and owners.
Appointments:
- Encourage clients to book appointments online to reduce your team’s workload.
- Clients can make appointments for medical checks and other services such as vaccinations, diabetes education, and other allied health services and programs.
- Online appointment integration with HotHealth
- iCal appointment reminders
- Location and room bookings
CDA Document Generation and HI Services
- Event summaries
- Specialist letters
- eReferrals
Client Details:
- Capture information beyond what is stored in your dispensary and POS systems:
- Contact Detail, Culture, Demographic, Next Of Kin, Alerts
Clinical Documents:
- Easily save documents with the drag and drop function from disparate systems and programs in one place for easy access and filtering.
- Create clinical notes and clinical letters
- Attach, share, access and store clinical documents from anywhere
- Create templates for different pharmacy programs and services
- Define merge tags, tables, easily set up signatures and include logos
Patients Lifecard Link:
- Empower your patients to stay on top of their health by recording their own medication list electronically and key health metrics on the Lifecard app.
- Integrate Lifecard Personal Health Record with MasterCare+
- View Lifecard profile from MasterCare+ once permission has been granted
Appointments and Bookings:
- Give clients the convenience of booking appointments online.
- Clients can make appointments for medical checks and other services such as vaccinations, diabetes education, and other allied health services and programs.
- Online appointment integration with HotHealth
- iCal appointment reminders
- Location and room bookings
HotHealth for Patient Engagement
Digital tools for connecting your pharmacy with your patients
Give your patients the ability to book appointments online for meetings such as medication management programs, immunisations, home medication reviews and more.
HotHealth also features:
- Online appointment book calendar
- 2-way SMS and email reminders
- Staff bookings
- Online payments
- New patient registration
Digital forms are perfect for healthcare service delivery businesses that want to reduce the need for scanning and storage of paperwork.
With HotHealth’s digital forms you can create your own customisable forms, allow your patients to fill them out online, and have the information automatically transferred into your M+ system.
Additional features include:
- Templates
- Patient registration
- Consent forms
- Data exports
Find new ways to meet with your patients with HotHealth’s secure video consultation capabilities that meet the Australian Telehealth standards.
Additional features include:
- Session scheduling
- Video calls
- File sharing
- Chat boxes
- Digital forms
- Interactive whiteboards
Adopt a solution that’s as flexible as you are!
Join the growing list of services that we help deliver every year
1,000+ healthcare organisations
8,000+ healthcare providers
1.5 million+ patients annually
