Patient Portal

Patient Portal

Patient Portal helps you digitally capture your client or patient information prior to their appointment without having you to re-key information into your client database.

Give your patients the option to access the portal from anywhere at any time, so you have the accurate information and can focus on improving their health outcomes.

Less paper time and more patient time

Allow your patients to complete their preadmission or registration form prior to their appointment. Patient Portal can be accessed and completed  online, from any device at your patient’s convenience.

Patients can save their form and come back to complete it later otherwise, they will receive a reminder before their appointment date. All of the information provided automatically goes to your MasterCare database to assist in the preparation for your patient’s appointment.


When patients create a Patient Portal account to complete a form, a Lifecard Health Record account is automatically created.

See the benefits

Edit Patient Portal with your own logo and colours for brand consistency and credibility

Customise questions and forms to your organisation’s requirements to capture relevant information

Reduce human error by eliminating double handling of information with digital forms

The information collected in Patient Portal synchronises with your cleint database

Accessible from any smartphone, laptop or computer connected to the internet

Increase safety by decreasing touchpoints with digital forms
Current MasterCare clients using Patient Portal are successfully completing 60% of their pre-admissions online, saving them up to 50% of the time which is usually spent on administrative tasks.

Enhance your hospital workflow by combing the MasterCare solutions

Digitally capture patient data prior to an appointment, sync the data to your patient administration system, and create, and upload electronic discharge summaries to the My Health Record system to complete the patient journey.
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Lifecard allows patients to track their most important measurements and health records via the personal health record app. Information such as allergies and medication entered to Patient Portal forms will remain saved in your  patient’s Lifecard Health Record and app which will assist them by automatically prefilling commonly asked questions in the future. Lifecard gives patients 24/7 access to all their health information wherever they are – even after they have completed their visit to the hospital or clinic.