MasterCare PAS

Patient Administration System

A software solution to manage your administrative and clinical hospital targets

A single system

MasterCare PAS provides everything a hospital needs in a single system to digitally transform business operations and workflows. By enabling a seamless digital journey for each patient, with a unified patient view, users can drive best practice workflows in appointment scheduling, theatre bookings, billing, claiming and bed management.

Built for private hospitals

Patient Administrative System

An end-to-end, fully integrated, scalable software solution that incorporates the entire process that a rehabilitation hospital, overnight hospital or day surgery performs.

Drive Best Practice Workflows

Different departments and teams can personalise their system menus to their frequently used modules and specialty needs. Adapt the system to the needs of your hospital ensuring consistency between clinical and administrative workflows.

Simplify Statutory Reporting

A single system to automate coding and billing processes by easily collecting data directly from your PAS. Complete statutory reporting more efficiently with access to a full range of custom reports for all states.

Improve Revenue Management

Transform your hospital’s revenue management with a single system to optimise cost-effective workflows, reducing operational costs, helping to achieve KPIs and maximum ROI.

Improved Patient Journey

Prolonged wait times can affect the patient experience, and reduce the revenue cycle. MasterCare PAS streamlines the patient hospital journey, end to end, ensuring continuity of care from pre-admission to discharge. By efficiently managing the patient journey, decision making and patient care can be dramatically improved.

Our MasterCare solution ensures patient data is easily accessible and users have full visibility at all times to confirm the patient is in the right place at the right time, with the right clinician in the right venue of care. Create a seamless flow of information along the patient journey from the time the patient presents at reception to the time of discharge.

Overcome these pain points often experienced by hospitals

Slow billing and invoicing

Outdated paper-based processes

Multiple systems for different purposes

Inefficient patient workflows

Difficulty meeting statutory reporting needs

Inaccurate or incomplete patient data

MasterCare PAS enables a digital journey for each patient in hospitals of any size or complexity.

Enable improved hospital operations with comprehensive bookings management, reporting services and financial claiming in a single system. Processes are automated and include billing, appointments, scheduling, regulatory compliance and financial auditing within your hospital. It also connects with Medicare and health funds for eligibility checks and claiming, and integrates with financial systems.

Manage all aspects of your hospital’s operations such as medical, financial, reporting, administrative, legal, and compliance, from a single system. Enable your team to optimise workflows by tracking hospital activities, reduce operational expenses with better use of resources, and achieve maximum ROI with operational efficiencies within the hospitals.

MasterCare supports the growth strategy of any private hospitals to improve revenue management and enhance the quality of healthcare services provided.

The reliance of hospitals on manual paper-based processes for patient registration and pre-admissions is time consuming and a waste of valuable resources. There is a lack of accuracy in patient information, duplication and potential loss of medical files.

MasterCare automates workflows using digital technologies which sync with the database to support a paperless environment.

Disparate systems slow down processes and can be costly in time and resources. MasterCare is a fully customisable, comprehensive and an integrated Hospital Management System designed to manage all hospital operations.

Web portal access for patients, extensive medical and surgical workflow management, and system menus and modules can be adapted to the needs of your hospital ensuring consistency between clinical and administrative workflows.

Increased productivity is achieved through the ease of usability and user-friendliness of the system which users find practical and intuitive to interact with.

A MasterCare PAS solution will give you the results you need

Patient’s extensive admission history
Medicare and health fund
Online patient verification and eligibilty check (OPV) and (OEC)
Admission/discharge/transfer/leave
Patient labels printing
Customisable forms
My Health Record

Diagnosis and procedures – clinical coding (ICD10)
Clinical alerts, allergies and notices – reporting
Discharge summaries
Medical records and chart tracking

Operational and management reporting
Full range of standard reports or customised reports
Export a range of formats – Excel, CSV, HTML, PDF

Simplified and automated
All states – AROC, PHDB, HCP, HANOS, HONOS, ISAAC, PHISCO, QHAPDC, VAED, HA22, PHDB, SNAP

Fee estimation, patient billing and receipting
Bill by event, case or item or other variables
Clinical coding efficiency
Funds tracking
Invoice, Receipt, reconcile
Electronic Health fund claims
Medicare Online/Eclipse, DVA paperless
IHC Day and multi Day stay
Manage multiple Patient /provider accounts
Time capture for field staff
Accounting system integration
HCP Case mix protocol

Bed management
Surgical record
Theatre touch screen module
Theatre management, bookings and schedule
Theatre, pre and post operation record

Full audit record and trail
Version control
Archiving and retrieval
Role based security – user permissions
Hosted or on premise solution
Reoccurring and group bookings
Customisable system menus
Medical Records coding and chart tracking
Emergency department management
Administrative alerts
Web-based pre-admission pathways
Admissions and discharges

Multi calendar view–rooms/providers/theatres
Create sessions/book appointments and scheduling
Waitlist, reservation and next available functionality
Automated SMS appointment reminders

Integration with MIMS Australia for decision support
Integrate pharmacy prescribing

Build custom assessments (e.g. cancer registry)
Link assessments to care plans or actions/episodes

Patient Management
Administrative Management
Invoice Management
Preadmission Management
Inpatient Management
Overnight Management
Claims Management
Ward Management

We have hospitals across Australia using our software

“We took on Global Health’s PAS system at a very stressful time when we were relocating. We needed it to be easy to use, efficient and up-to-date, with room to move. We have found that to be the case, especially with the additions of a Patient Portal and SMS messaging. These additions have been a real time-saver and therefore, cost saver. The team have been very attentive to our needs and requirements, there has been nothing that they haven’t tried to accommodate for us. All the team are very easy to deal with and any requests are dealt with promptly and efficiently.”

Administration Manager