Time to look at a MasterCare solution
Software built for mental health and multiple service streams
Our MasterCare software is stacked with mental health specific features
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Assessment wizards
Mental state exams
Risk assessments
Occasions of services
Outcome measures
Discharge summaries
MDT reviews
ePrescribing
Care plan generators
Referral management
Join our growing list of mental health service providers
Did you know that we are the #1 chosen solution by headspace centre’s across Australia?
Our solutions
MasterCare EMR
Our comprehensive, team based approach to client management with 15 years of experience in supporting multi-specialty models of care.
At its core, MasterCare EMR is a complete client management solution, designed for flexibility and stacked with features designed to save time and improve processes for clinicians and administrators. Including
- Appointment booking, calendars, rosters and case management features.
- Billing, online claiming, and comprehensive reporting features.
- Highly customisable team and role based security for multi-locational teams.
MasterCare EMR comes with a range of built in features for recording client information accurately and efficiently. Features include:
- Diagnosis, prescriptions, drug alerts, allergies, visit notes and management plans.
- Easily capture data relating to over 50 configurable Minimum Data Sets.
- Internal operational reporting and external statutory reporting features.
MasterCare EMR has been supporting clinicians with the assessment and treatment of mental health issues for over 15 years through the MHAGIC platform. Now built into MasterCare EMR, this program comes with a range of features that include:
- Assessment wizards for easy to use, in-depth, point and click analysis of client symptoms
- Mental state examinations for accurate diagnosis of patient symptoms
- Built in risk assessment tools for assessing severity and risk to self
- Occasions of service for ongoing treatment past the point of care
MasterCare+
Our modular, web based solution that supports healthcare practitioners and organisations in transforming their processes and services to a digital solution.
MasterCare+ is our most portable solution, stacked with a range of modules that can be accessed on any device thanks to it’s web based functionality, making it the perfect fit for Allied Health workers. Features include:
- A built in practice management solution, with rostering and appointment booking, client dashboards, billing and receipting, and online medicare claims.
- Clinical management tools with custom template documents, mental health tools, unlimited document storage, and direct upload capabilities with MyHealthRecord.
- Improved patient engagement with secure messaging and 2-way SMS capabilities.
MasterCare+ comes with a range of packages that each have their own base and additional modules. Pick and choose the right features for your service requirements with our flexible packages. Including:
- Allied Health: key practice management solutions for small to medium practices.
- Discharge Summaries: allows hospitals to easily generate, send and store electronic discharge summaries.
- Referral Management: a cost saving solution for inbound referrals and outbound communications.
- Secure Messaging: for businesses without a clinical system but want to send, receive, and attach clinical documents to client records.
• Clinicals: built with all the features required to safely prescribe medications for better patient outcomes.
Discover a range of additional features capable of taking your business online through the most extreme circumstances.
- Video conferencing capabilities for TeleHealth with our HotHealth integration.
- Online booking capabilities to improve client engagement and convenience.
- Host user and group engagements to help empower your clients.
• Speed up processes with Patient Portal’s information capturing capabilities.
Adopt Australia’s premier mental health electronic client medical records software
With built in Referral Management and Data Analytics
MasterCare Dashboards-as-a-Service
Safely store all your MasterCare data in our secure Data Warehouse and enjoy the benefits of improved data reporting with customisable data analytics and pre-designed dashboards for your convenience.
Improve your data reporting processes for both internal reports for your executive team, and to the range of government funding outlets.
- Enjoy faster data analytics that are accessible anytime, anywhere from your laptop to your mobile.
- Combine multiple views of data to gain richer insights into the everyday operations of your organisation.
- Unlock trends and answers as they occur with nightly data refreshing.
All data is stored in our Data Warehouse via secure FTP processes and supported by our Altitude Cloud hosting service, maintaining, managing and backing-up data from an ISO accredited data center located here in Australia.
- Safely store your MasterCare data in our Altitude Cloud.
- Combine your enterprise data with other organisations to see greater insights of your industry.
- Gain access to your data anytime, anywhere thanks to our cloud hosted solution.
Create your own stunning data visualisations, or view a set of pre-made dashboards designed by the MasterCare team, and discover the power Tableau can have on your data.
- Discover your own visualisations with training guides and help from our team.
- View live pre-made dashboards with nightly data refreshing.
- Turn your data into insights that drive action with our Tableau integration.
ReferralNet Secure Messaging
Inbuilt electronic referrals and clinical communications direct from your MasterCare solution via ReferralNet.
ReferralNet allows for the exchange of secure messaging directly from your MasterCare solution. Send:
- Electronic referrals
- Discharge summaries
- Diagnostic orders and results
- Specialist and allied health letters
All through our confidential and secure messaging service.
Save time and money with ReferralNet by taking your referral and messaging delivery online. Eliminate the need for:
- Manual filing of client records
- Scanning and faxing of referrals
- The manual upload of referrals into your clinical system
Enjoy the benefits of a secure, electronic messaging solution:
- Easily integrated with pre-existing or MasterCare clinical systems
- Compliant with SMD Australian e-health standards
- Save time with a real time, built in interactive address book
- Track notifications and referral numbers for easy reporting
- Improved connectivity with a solution that is interoperable with Argus
Pair MasterCare with other Global Health products
Global Health has several products to help you build your ideal community health software solution
HotHealth
Video conferencing for telehealth
Online bookings
Branded website
Digital forms