for Referral Management


Reduced revenue leakage

See an immediate reduction in referral leakage and lead times after implementing an effective referral management solution.

Improved completion rates

Track the status of all of your patient referrals and make sure that your patient is scheduled to be seen within an acceptable period.

Better utilisation

Gain the ability to track a patient’s progress through the care journey. This helps to improve utilisation for the  patient, their providers and other staff.

Equipped with

Practice Management

Easily manage and view referrals across your network that are new, incomplete, assigned for triage, triaged and scheduled.

Your customisable triage dashboard allows for easy management of inbound and processed referrals against set KPIs.

Access and create templates for you and your team to avoid sending incomplete referrals.

Define merge tags, tables, set up signatures and include logos for progress notes and referral letters.

Improve your security and work flow by replacing paper-based communication with Secure Messaging. Share, access, store and digitally send clinical documents with other healthcare providers.

Connect scanned documents, referral letters, images, and results with your clients’ records.

Clinical Management

Capture the most important patient information for your organisation such as contact details, demographics, next of kin and culture or any other feature needed.

Drag and drop all kinds of attachments, scanned documents, Secure Message documents into your client records

Record any patient diagnosis, problems or impressions for tracking and care management.

Create electronic discharge summaries to easily communicate to other Healthcare providers. Access the My Health Record directly from MasterCare+.

Integrated with Lifecard Personal Health Record.

Optional addons

Create and manage rosters for your team and monitor appointments for your clinic.

Record your patient’s allergies and medications so their whole care team are aware of their medical history.

Assess your clients with over 25 different outcome measures and link their results to their record.

Record encounters and ocassions of service with a time stamp and directly attach them to your client’s record.

Use the MasterCare+ Centralised Referral Dashboard

M+ ref mgt pic

Perfect for Data Governance reporting and tracking Organisational KPI’s

  • Track referrals from point of referral through to forwarding to relevant departments
  • Conveniently view referral status from beginning to end of the referral pathway
  • Use data gathered to review performance and improve governance reporting
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