for Pharmacies

Tired of not having a central platform to manage patient data for additional services?

MasterCare+ gives pharmacies the tools to run additional programs and services efficiently to help improve the patient experience.

Record patient data and notes related to your services and community programs at the point of care, on any device, anytime. Book appointments for meetings like Medication Management Programs, immunisations and Home Medication Reviews.

Reduce your dependence on paper-based processes and exchange information from MasterCare+ to GPs and Allied Health with Secure Messaging.

Empower your patients

with a suite of patient engagement tools

Securely share care plans and other health communication via MasterCare+ to your patient’s Lifecard Personal Health Record.

Give patients the ability to book appointments online and offer telehealth services with HotHealth.

Pharmacy Package

From $50 per month

The package includes these features:
Medical Management

Assess your clients with over 25 different outcome measures. You can link their results and diagnoses to their client record.

Access patients’ shared health summaries, medicines views, discharge summaries, allergies, immunisation record, pathology reports and specialist letters.

  • Directly upload documents to My Health Record
  • Analyse drug-drug interaction and more advanced drug-health and drug-allergy interactions
  • A MIMS license is required in conjunction with MasterCare+

Prescribe electronically using MIMS drug database with regular online updates.

  • View and capture medication administration information by recording medications against patient profiles
  • Access a full view of your patients’ medical history
  • Reduce medication errors and improve the safety and quality of care at the point of care
  • A MIMS license is required in conjunction with MasterCare+
Pharmacy Management

Send and receive digital secure messages.

  • Securely exchange a range of document types including letters, images, results and discharge summaries
  • Live address book lookup
  • Includes up to 100 per month
  • 0.18c per message when you exceed 100 messages per month
  • Receive basic referrals

Customise your team, roles and role settings to suit your business. Create roles in your team such as Pharmacists, Pharmacy Assistants, Retail Assistants, Administrator and owners.

Encourage clients to book appointments online to reduce your team’s workload. Clients can make appointments for medical checks and other services such as vaccinations, diabetes education, and other allied health services and programs.

  • MasterCare+ integrates with HotHealth engagement platform
  • Online appointment integration with HotHealth
  • iCal appointment reminders
  • Location and room bookings
  • Event summaries
  • Specialist letters
  • eReferrals
Client Management

Capture information beyond what is stored in your dispensary and POS systems:

  • Contact Detail
  • Culture
  • Demographic
  • Next Of Kin
  • Alerts

Easily save documents with the drag and drop function from disparate systems and programs in one place for easy access and filtering.

  • Create clinical notes and clinical letters
  • Attach, share, access and store clinical documents from anywhere
  • Create templates for different pharmacy programs and services
  • Define merge tags, tables, easily set up signatures and include logos
Patient Engagement

Empower your patients to stay on top of their health by recording their own medication list electronically and key health metrics on the Lifecard app.

  • Integrate Lifecard Personal Health Record with MasterCare+
  • View Lifecard profile from MasterCare+ once permission has been granted

Give clients the convenience of booking appointments online. Clients can make appointments for medical checks and other services such as vaccinations, diabetes education, and other allied health services and programs.

  • MasterCare+ integrates with HotHealth engagement platform
  • Online appointment integration with HotHealth
  • iCal appointment reminders
  • Location and room bookings

Optional add ons:

SMS reminders

Send upcoming appointment reminders and receive confirmations directly
0.24c per message

Billing and receipting

Manage payments for additional pharmacy services*
$5 per month

Medicare online claims

Use Medicare claiming directly from MasterCare+ for easy billing
$5 per month

*If you have in-house allied health they can utilise Medicare claiming.

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