MasterCare software for the modern community health organisation

Solutions for community health service providers

Transform your organisation with MasterCare

Client management

Support multi-specialty models of care with a team based electronic client management solution that is scalable across your community health network.

Government funding

Get the funding you deserve with full data reporting and compliance for NDIS, HACC, CHSP, VINAH, AOD and even more.

Data analytics

Record, maintain, analyse and combine your community health data with our database that tracks data across over 500,000 clients per year.

Suffering from the below?

You could benefit from a MasterCare community health solution

Slow and inefficient paper based processes

Poor access to client records at point of care

Inefficient client workflow processes

Slow client payment and invoicing processes

Poor data recording for analysis of staff performance

Missing connectivity with client digital health records

Lack of integration with existing organisational systems

Difficulty meeting Government data reporting requirements

Adopt Australia’s premier solution for community health services

Supporting healthcare providers across Australia from executives, to administrators, clinicians and patients.

1,000+ healthcare organisations

8,000+ healthcare providers

1.5 million+ patients annually

3 million+ occasions of service

Our solutions

MasterCare EMR

Our comprehensive, team based approach to client management with 15 years of experience in supporting multi-specialty models of care.

At its core, MasterCare EMR is a complete client management solution, designed for flexibility and stacked with features designed to save time and improve processes for clinicians and administrators. Including

Appointment booking, calendars, rosters and case management features.
Billing, online claiming, and comprehensive reporting features.
Highly customisable team and role based security for multi-locational teams.

MasterCare EMR comes with a range of built in features for recording client information accurately and efficiently. Features include:

Diagnosis, prescriptions, drug alerts, allergies, visit notes and management plans.
Easily capture data relating to over 50 configurable Minimum Data Sets.
Internal operational reporting and external statutory reporting features.

MasterCare EMR has been supporting clinicians with the assessment and treatment of mental health issues for over 15 years through the MHAGIC platform. Now built into MasterCare EMR, this program comes with a range of features that include:

Assessment wizards for easy to use, in-depth, point and click analysis of client symptoms
Mental state examinations for accurate diagnosis of patient symptoms
Built in risk assessment tools for assessing severity and risk to self
Occasions of service for ongoing treatment past the point of care

Learn more

MasterCare+

Our modular, web based solution that supports healthcare practitioners and organisations in transforming their processes and services to a digital solution.

MasterCare+ is our most portable solution, stacked with a range of modules that can be accessed on any device thanks to it’s web based functionality, making it the perfect fit for Allied Health workers. Features include:

A built in practice management solution, with rostering and appointment booking, client dashboards, billing and receipting, and online medicare claims.
Clinical management tools with custom template documents, mental health tools, unlimited document storage, and direct upload capabilities with MyHealthRecord.
Improved patient engagement with secure messaging and 2-way SMS capabilities.

MasterCare+ comes with a range of packages that each have their own base and additional modules. Pick and choose the right features for your service requirements with our flexible packages. Including:

Allied Health: key practice management solutions for small to medium practices.
Discharge Summaries: allows hospitals to easily generate, send and store electronic discharge summaries.
Referral Management: a cost saving solution for inbound referrals and outbound communications.
Secure Messaging: for businesses without a clinical system but want to send, receive, and attach clinical documents to client records.
• Clinicals: built with all the features required to safely prescribe medications for better patient outcomes.

Discover a range of additional features capable of taking your business online through the most extreme circumstances.

Video conferencing capabilities for TeleHealth with our HotHealth integration.
Online booking capabilities to improve client engagement and convenience.
Host user and group engagements to help empower your clients.
• Speed up processes with Patient Portal’s information capturing capabilities.

Learn more

MasterCare Dashboards-as-a-Service

Safely store all your MasterCare data in our secure Data Warehouse and enjoy the benefits of improved data reporting with customisable data analytics and pre-designed dashboards for your convenience.

Improve your data reporting processes for both internal reports for your executive team, and to the range of government funding outlets.

Enjoy faster data analytics that are accessible anytime, anywhere from your laptop to your mobile.
Combine multiple views of data to gain richer insights into the everyday operations of your organisation.
Unlock trends and answers as they occur with nightly data refreshing.

All data is stored in our Data Warehouse via secure FTP processes and supported by our Altitude Cloud hosting service, maintaining, managing and backing-up data from an ISO accredited data center located here in Australia.

Safely store your MasterCare data in our Altitude Cloud.
Combine your enterprise data with other organisations to see greater insights of your industry.
Gain access to your data anytime, anywhere thanks to our cloud hosted solution.

Create your own stunning data visualisations, or view a set of pre-made dashboards designed by the MasterCare team, and discover the power Tableau can have on your data.

Discover your own visualisations with training guides and help from our team.
View live pre-made dashboards with nightly data refreshing.
Turn your data into insights that drive action with our Tableau integration.

Learn more

Join leading Australian community health centers. MasterCare is used by headspace centres across the Country!

Learn more

Testimonials

“We have found MasterCare contains everything that we need to ensure that we are able to capture all of our client data accurately. Our large team of clinicians find MasterCare easy to use and operate. Global Health have ensured that any modifications that we need to reflect changing reporting requirements are implemented seamlessly. As our suite of programs grows and our requirements for additional data accordingly, we have been very happy with the way we can integrate all of our client and program information into Mastercare EMR.”

DEB LEE

Chief Executive Officer

“The results for Mental Health ACT are particularly pleasing as the Outstanding Achievement rating for its electronic health record – MHAGIC – recognises that it is now an industry leader. The assessors were impressed with Mental Health ACT’s recovery model and found it to be a superior service with enthusiastic and visionary senior management and excellent systems in place to ensure the safety and well-being of consumers, staff and visitors

KATY GALLAGHER

ACT Health Minister

Pair MasterCare with other Global Health products

Global Health has several products to help you build your ideal community health software solution

HotHealth

Video conferencing for telehealth

Online bookings

Branded website

Digital forms

Learn more on the HotHealth website

ReferralNet Secure Messaging

Securely exchange electronic referrals and clinical communications direct from your MasterCare solution via ReferralNet.

ReferralNet allows for the exchange of secure messaging directly from your MasterCare solution. Send:

Electronic referrals
Discharge summaries
Diagnostic orders and results
Specialist and allied health letters

All through our confidential and secure messaging service.

Save time and money with ReferralNet by taking your referral and messaging delivery online. Eliminate the need for:

Manual filing of client records
Scanning and faxing of referrals
The manual upload of referrals into your clinical system

Enjoy the benefits of a secure, electronic messaging solution:

Easily integrated with pre-existing or MasterCare clinical systems
Compliant with SMD Australian e-health standards
Save time with a real time, built in interactive address book
Track notifications and referral numbers for easy reporting
Improved connectivity with a solution that is interoperable with Argus

Learn more on the ReferralNet website

MasterCare software for the modern community health organisation

Solutions for community health service providers

Transform your organisation with MasterCare

Client management

Government funding

Data analytics

Suffering from the below?

You could benefit from a MasterCare community health solution

Adopt Australia’s premier solution for community health services

1,000+ healthcare organisations

8,000+ healthcare providers

1.5 million+ patients annually

3 million+ occasions of service

Our solutions

MasterCare EMR

Our comprehensive, team based approach to client management with 15 years of experience in supporting multi-specialty models of care.

MasterCare+

MasterCare Dashboards-as-a-Service

Join leading Australian community health centers. MasterCare is used by headspace centres across the Country!

Testimonials

Pair MasterCare with other Global Health products

Global Health has several products to help you build your ideal community health software solution

HotHealth

ReferralNet Secure Messaging

Not sure what solution you need?

Request a demo, tell us what you are looking for and we can let you know our best solution

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