MasterCare EMR & MHAGIC

The most comprehensive, team-based electronic medical record software for community health organisations

MasterCare EMR is an incredibly flexible solution designed to be configured specifically for your organisation. Our MHAGIC edition has been designed to include modules specific to assist mental health practitioners. It includes a built-in PMS (Practice Management System) for clinic appointments, billing, online claiming, staff rostering, client management and secure messaging.

We have worked with several Government-funded community health organisations over the last 15 years. In doing so, we have developed data capture points that allows your organisation to easily report on mental health and community programs. Some of these include the NDIS, NOCC, VINAH, VADC, PMHC and National AOD TS MDS. Please get in contact to find out what other programs we already or are looking to support.

Data Warehouse

Discover a view of your reporting, community outcomes and deliverable measures like never before with the ultimate slice and dice analysis tool.

Funding models are changing and reporting is becoming a key component of your business, our Data Warehouse is a simple to set up database that works in conjunction with multiple platforms to give snapshots or detailed periodic reporting.

With the power of MasterCare Data Warehouse, you will be able to grasp a deeper understanding of your organisation and clients like never before. As outcomes become paramount, Data Warehouse provides the perfect tool to analyse, dissect and slice.


A portable digital solution. Give your staff access to scheduling and client notes on the go.

MasterCare+ is a modular solution that supports community health organisations in digitally transforming their services and processes.

The solution has a team-based infrastructure allowing for effective care-team input across multiple episodes and supports multiple funding models.

MasterCare+’s packages are customisable, giving you the access and flexibility you need to provide your services.

Patient Engagement Solutions

With MasterCare you have access to a suite of Patient Engagement Tools

Reduce administration time by digitally capturing patient information prior to appointments with our Patient Portal. Encourage holistic healthcare and give your patients the tools they need to monitor their health when you are not there. Contact us for more information about how these tools can work in your organisation.

MasterCare Testimonials

Katy Gallagher
ACT Health Minister

“The results for Mental Health ACT are particularly pleasing as the Outstanding Achievement rating for its electronic health record – MHAGIC – recognises that it is now an industry leader. The assessors were impressed with Mental Health ACT’s recovery model and found it to be a superior service with enthusiastic and visionary senior management and excellent systems in place to ensure the safety and well-being of consumers, staff and visitors”

Deb Lee
Adelaide Primary Health Network
Chief Executive Officer

“We have found MasterCare contains everything that we need to ensure that we are able to capture all of our client data accurately. Our large team of clinicians find MasterCare easy to use and operate. Global Health have ensured that any modifications that we need to reflect changing reporting requirements are implemented seamlessly. As our suite of programs grows and our requirements for additional data accordingly, we have been very happy with the way we can integrate all of our client and program information into Mastercare EMR.”

Scott Johnston
Curious Minds Psychology Clinic

“Since deciding to use MasterCare in my practice I have received amazing support from my account manager. I can rest easy knowing that if an issue arises, it is dealt with promptly and any issues are communicated to me in an easy to understand way, and options are provided if possible. I opted to set MasterCare up as a cloud based platform as it allows me the flexibility of seeing clients offsite, yet still being able to fully access everything I need. I can take my practice anywhere. The cloud based option has also saved me investing in hardware that can be expensive to maintain and expand. MasterCare allows me to easily manage my client’s clinical and billing needs, providing my practice with a user friendly and secure interface that will grow with my practice.”

Gregory Sam
Conduit Health Tele-Psychiatry

“I have found the MasterCare EMR system meets every need of my new practice and startup telepsychiatry company. I am very pleased with the functionality and complete package that MasterCare offers, making everything efficient and easy to use. In particular, the scheduling and billing modules of MasterCare make the running of my business efficient and easy. I also like how multiple users can enter data and have access to patient notes very easily. This also is very useful for data auditing purposes, as well as quick and easy access to information for potential research purposes.”

Gregory Sam
Conduit Health Tele-Psychiatry

“I am extremely happy with the level of service provided to me from Global Health. Staff have been very friendly, available, and very helpful in troubleshooting and solving any issues which arise. They have taken the time to explain issues to me, and also work through any troubleshooting necessary. I can’t recommend Global Health and MasterCare highly enough for mental health practices, startup psychiatry or medical practices, and other applicable settings.”

Interested in how MasterCare might work for your organisation?

The suggested solution will depend on your requirements and desired outcomes.
Contact the team and we will be glad to organise a time to discuss the needs of your organisation.